Appointment Policy:

Updated: April 12, 2019

• Please arrive at least 10 minutes prior to your appointment to ensure you receive your full service.
• We recommend that you book your next appointment prior to leaving the salon so that we can accommodate your scheduled preferred times as we book up quickly.
• Please specify the type of service you require with any special add-ons so we can book the required time frame needed for your appointment booking. (eg. nail art, gel polish application, French polish, gradient/ombre polish etc).
• If you are running late, we will do everything possible to accommodate you. However, we have the right to cancel your appointment if time does not permit with our schedule.
• If you are excessively late, please keep in mind that we may need to cancel or reschedule your appointment.
• Please keep all valuable items with you during your services. We cannot be responsible for loss or damage to personal belongings.  
• Please advise our staff of any allergies or sensitivities you may have to any products we may use for your services.
• Our employees work as a team. If for any reason you are uncomfortable with your technician, please inform us and another team member can be made available to you if one is available.
• *After services have been provided by Crafty Nail bar, there will be no refunds.